Accounts and email
Before the device comes the account, and this is where most of the surprises live. Including whether your child needs an email address at all, which on Apple they do not.
Menu names shift between software versions and between phone makers. If a name here does not match what you see, look for something close by rather than assuming the setting is gone.
What to watch for
- A child on your account gets your messages and your call history. Apple says so on its own support page
- An account created with an adult birthday cannot be supervised, and correcting it later is simple on some platforms and impossible on others
- The account quietly decides what they can reach. On Android it decides which YouTube they get
Before you start
- Know their real date of birth. Every control on every platform hangs off it.
- Have your own account password to hand, because you will be asked for it more than once.
Check these before you undo anything
Most of a bad setup can be fixed in place, so do not start by deleting accounts. These are the parts that cannot be taken back.
- You cannot remove a child under 13 from your Family Sharing group. Apple's words: there's no other way to remove a child from a family group if they're under 13. The only two routes are moving them to another family group, where the new organiser sends the invite and needs the child's Apple Account password, or deleting the child's Apple Account outright.
- Changing an Apple Account's birthday to under 13 needs the Family Sharing organiser to approve it, and the account being changed cannot itself be the organiser. There is a 14-day window to undo it after that, and then only a support request.
- On Google, correcting a birthday to under 13 starts a 14-day clock. Set up supervision or verify an adult age inside that window or the account is disabled, then deleted 30 days later.
- A PlayStation account's date of birth cannot be changed at all, and a child account cannot be recovered once it has been upgraded to an adult one.
- A Nintendo Account's date of birth cannot be changed. Their support line is the only route and we could not confirm they will amend it.
- 1
Give them their own account, not yours
Sharing yours is the fastest setup and the one that causes the most trouble later. Apple's own words: you might receive text messages and voicemails intended for your family member, and your call history will include their calls. It runs the other way too, which is the part parents do not expect. And if family sharing ever stops, whoever owns the account keeps everything bought on it.
- Check whose account is actually signed in on the device.
- If it is yours, plan on giving them their own before you set anything else up.
- On Apple, everything below assumes a Child Account inside your Family Sharing group.
Apple publishes a page recommending you do not share an Apple Account, and it lists exactly what leaks: messages, voicemails, call history, music recommendations, book and podcast bookmarks, and health data.
- 2
Decide whether they need an email address
Parents keep asking us this, and the honest answer is that it depends on the platform. On Apple you can skip it entirely, which surprises almost everyone.
- Apple: creating a Child Account lets you choose their own email address, a suggested @icloud.com address, or just a Game Center nickname. The nickname route means no email address at all.
- Google: a supervised account normally needs a Gmail address. The one documented exception is a child under 9 on a Pixel Tablet, who gets an auto-generated @glimitedaccount.com that is not a working address.
- Microsoft: you add a child to your family group by email or phone number, so an address they already have will do.
Recommended by ageUnder 7 No email address. Use the Game Center nickname on Apple 7–11 No email address unless something specific needs one 11–12 An address, if school or an app requires it 13–15 Their own address, and you know what it is 16–17 Their own address Google warns you may need to add a Gmail address later anyway for certain apps and services. Microsoft does not publish whether a brand new child account has to use an Outlook address, so treat that one as unconfirmed.
- 3
Create it with their real date of birth
The account type is set at creation and is not equally fixable afterwards. Apple and Microsoft let you correct a birthday, Google gives you a fourteen-day window, and PlayStation does not let you change it at all.
Apple: Settings → Family → Add Member → Create Child Account- Apple: Settings, then Family, then Add Member, then Create Child Account.
- Google: create the account through Family Link, or add supervision to an existing one with the child and their device next to you.
- Microsoft: sign in at account.microsoft.com/family, choose Add a family member, pick Member for a child, then give parental consent when prompted.
The age at which an account counts as a child differs by country. Apple uses under 13 in the US, the UK and Canada, and under 16 in Ireland.
Who holds this: You set this from your own account, and your child cannot change it back.
Already done this?If you already gave them an adult Apple Account, you probably do not need a new one. The old advice that an adult Apple ID can never be converted is out of date. Edit the birth date at Settings, your name, Personal Information, or at account.apple.com. Apple's rule: to change a birthday to any age below 13, the account must be a member of a Family Sharing group, and the Family Sharing organizer must approve the change. It is the same account throughout, so purchases, photos and Messages all survive.
- 4
Look at what the account switched on
Creating the account turns things on that you never chose. Apple does not publish a list of what is on by default, so the only reliable move is to look rather than assume.
- On Apple, open the child's iCloud settings and go through what is on: Mail, Messages, FaceTime, Find My, shared photos.
- On Android, check which YouTube they have. A supervised account gets a supervised version of ordinary YouTube, which is not the same as the separate YouTube Kids app.
- Turn off whatever they do not need yet. Adding something back later is easier than taking it away.
Apple does publish the safety defaults: web content restriction and Communication Safety are on for under-18s, and in many countries Ask to Buy is on and cannot be switched off for an under-18.
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Write down what you set
In six months you will not remember which address you used, which birthday you entered, or where the passcode went. The passcode is the one families actually lose, and on some platforms losing it means a factory reset.
- Note the account address or nickname, the date of birth you entered, and where the passcode is kept.
- Keep it somewhere your child will not come across.
Safety check
- Your child is on their own account, not yours
- The date of birth on it is their real one
- You know whether they have an email address, and why
- You have looked at what the account switched on
- The passcode is written down somewhere they cannot see
Worth talking about
- Tell them the account is theirs. Having their own is the reason your messages do not land on their screen.
- Agree now what happens when they want something the account will not allow, so it becomes a request rather than a workaround.
- If they are old enough to have an email address, agree what it is for before it exists.
Official sources
Menus move. If something on screen does not match these steps, check the official link above.