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Xbox

Managed through Microsoft Family Safety, which also covers Windows PCs on the same account.

DeviceAbout 15 minutesSource confidence: highChecked 20 August 2026

Menu names shift between software versions and between phone makers. If a name here does not match what you see, look for something close by rather than assuming the setting is gone.

What is already on it

What to watch for

Before you start

  1. 1

    Create a child account in your family group

    The base layer. Without it, none of the controls apply.

    family.microsoft.com, or the Xbox Family Settings app

    1. Sign in at family.microsoft.com with your Microsoft account.
    2. Add your child as a family member with their correct date of birth.
    3. Sign them in on the Xbox with that account.

    Who holds this: You set this from your own account, and your child cannot change it back.

    Already done this?

    If the account has an adult birthday on it, you can convert it and lose nothing. Edit the date of birth at account.microsoft.com while it is still classed as an adult, then a family organiser adds them at family.microsoft.com as a Member, then you give consent at login.live.com by choosing I'm a parent or guardian. It stays the same account, so the gamertag, game licences, Game Pass and any Minecraft entitlements all carry over. The one thing that trips people: they have to leave any existing family group first. And Microsoft is explicit that a child cannot edit their own date of birth.

  2. 2

    Set access to content by age

    Blocks games and apps above their rating.

    family.microsoft.com → [your child] → Content filters → Apps and games

    1. Set the age limit for apps and games.
    2. Turn on web filtering if they use the Xbox browser.
    Recommended by age
    Under 7Age 7
    7–11Age 7
    11–12Age 12
    13–15Age 12–16
    16–17Age 16–18

    Who holds this: You set this from your own account, and your child cannot change it back.

    Already done this?

    If you set a parental controls passkey on the console and cannot remember it, we could not verify the reset steps. Microsoft's only readable article on a forgotten pass code covers the Xbox 360, and the current pages hide the answer behind a script we cannot read. Rather than guess, open Xbox support in a browser and look for Forgot your passkey before you reset anything.

  3. 3

    Set privacy and online safety

    This is where multiplayer and who can talk to your child is actually decided. Blocking communication outright also blocks party chat with the friends they see at school every day, which is usually what makes a parent switch the whole thing off a week later. Friends-only is the setting that lasts.

    account.xbox.com/settings → [your child] → Privacy & online safety → Xbox Series X|S, Xbox One, and Windows 10 devices

    1. Set 'You can join multiplayer games' according to what you’re comfortable with.
    2. Set 'Others can communicate with voice, text, or invites' to Friends only.
    3. Set 'You can add friends'. Block it for younger children so requests come through you.
    4. Decide on cross-network play, which allows players from other platforms.
    Recommended by age
    Under 7Communicate: Friends only. Add friends: Block. Cross-network: Block.Only people already on their friends list can reach them. Strangers cannot.
    7–11Communicate: Friends only. Add friends: Block. Cross-network: Block.Only people already on their friends list can reach them. Strangers cannot.
    11–12Communicate: Friends only. Add friends: Block.Only people already on their friends list can reach them. Strangers cannot.
    13–15Communicate: Friends only. Add friends: Allow.Only people already on their friends list can reach them. Strangers cannot.
    16–17Communicate: Friends only.Only people already on their friends list can reach them. Strangers cannot.

    Who holds this: You set this from your own account, and your child cannot change it back.

    If someone is being cruel to them

    This is where you limit who can message them and who can see their profile. If something does need keeping, get it off the console rather than leaving it there, because captures do not stay forever.

  4. 4

    Set screen time

    You can set separate schedules per device, so Xbox and PC don’t share one budget.

    family.microsoft.com → [your child] → Screen time

    1. Set a schedule for the Xbox.
    2. Add multiple time slots in a day if that fits your routine better than one block.

    Who holds this: You set this from your own account, and your child cannot change it back.

  5. 5

    Control spending

    Stops in-game currency purchases turning into a monthly surprise.

    family.microsoft.com → [your child] → Spending

    1. Turn on 'Needs organizer approval to buy things'.
    2. Turn on purchase notifications.
    3. Consider adding money to their balance rather than leaving a card on the account.

    Who holds this: You set this from your own account, and your child cannot change it back.

Safety check

Worth talking about

Official sources

Has something already happened?If your child has been contacted by an adult, is being threatened over an image, or is being bullied, settings are not the first thing to deal with. Here is what to do, and who to tell.

Menus move. If something on screen does not match these steps, check the official link above.